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ERP CRM Software Solution in One System. Enterprise CRM for Your Customer Relationship Management Needs


You need to know who is in contact with your customers, who owes you money, who is buying, what prospects does your sales team have. HansaWorld’s ERP built-in CRM gives you this information online and always up to date. You only need one CRM ERP solution, as HansaWorld replaces the legacy systems (such as Excel) used to track data.

Information Always at Hand in Your Enterprise CRM system

Need to know what is outstanding? What is the history? All this is available in the Customer Status report. Who has bought what? They bought last year - why haven't they bought this year? If other modules are updated e.g. sales or purchasing, then this is automatically recorded in the enterprise CRM system.

Contact Management in CRM ERP Software

Customer contacts are important to you and your customers.

With HansaWorld's ERP CRM software you can keep track of calls and even the time to make the next call!

Connect CRM to HansaWorld’s business communication tool Business Communicator and automatically keep track of phone calls using HansaWorld's Activities.

Following up activities is easy with HansaWorld’s customer letters, using either mail or e-mail. You can select recipients by group of contacts or by who has bought / not bought.

Enterprise CRM ERP software solution has a single register for all organisations with which you do business, whether they are customers, vendors, prospects, press, trade bodies or anything else. People at organisations are also stored in the same register. You can relate as many people as you want to a single company. Store data such as people’s multiple contact details, their job description and generic function, salutation information and the like. Contacts register is accessible by all parts of the system, so you can sell to your vendors, buy from your customers, repair equipment for press contacts and the like. HansaWorld Enterprise CRM ERP solution supports a wide range of detail being saved against the Contact record, including main address details, main delivery address, switchboard numbers and other contact information. Interfaces exist to popular post code addressing software for fast data entry of addresses.

HansaWorld - one ERP software system that meets all your CRM needs.